A few online sales channels work in partnership with you on shipping tasks. Conversely, if you own an online website for your sales, the responsibility for organizing a courier service falls upon your shoulders. So let’s look at how to avoid common shipping mistakes and improve your shipping process:-
1. Offer a choice between free shipping and rapid delivery
In the event, you do provide shipping for free; you will be able to afford the best ever shipping option for your esteemed customers. A majority of customers prefer free shipping, including rapid delivery. Offering the customer with a choice illustrates that you trust them enough to let them come to a decision on their own.
2. Cross-check the package safety
Hardly any customer wants rapid delivery of the package only to find out that its contents are damaged. Shipping is a significant process for a package. It has to go through various channels, including limitless hand-overs, transportation changes, and get stored in restricted spaces for extended periods. As a result, the products in transit are exceedingly likely to damage. The only thing that can keep them undamaged is the quality of packaging. For this reason, make sure that the packaging is safe and sound, and do not forget to cross-check the packages before transporting them.
3. Deal with your return policy
Many online sellers are cautious of return policies, looking at them as a possible loss. However, the truth is actually the opposite. The return policies are basically your declaration to the customer that you are completely responsible for the product’s condition and the customer’s fulfillment. In this situation, don’t overlook to add the return shipping tags to your package. Confirm that the provisions are clearly mentioned in case of shipping a return package.
4. An accurate technology to manage your orders
In an online sales business, the inventory comes into the warehouse from the dealer. After that, it gets shipped to the customer according to the delivery details received by you through an online transaction. Now, the question arises ‘How will you manage to send the parcel to the correct destination? What will turn out if you end up printing the incorrect data on the shipping tag? In this aspect, an accurate technology facilitates in the reduction human mistakes.
5. Quickly update shipping status
Bear in mind, as an online business owner, you are sending products as well as receiving them too. The dealer sends you products as per your requirements. Shipping is involved, and so, you should engross this aspect into the system. Both the inbound and outbound packages necessitate to be documented cautiously. Moreover, tracking these packages is a necessity. Informing customers about the status is very important.
6. Give required documentation and shipping information
The shipping of products involves manifold documentation. It comprises of shipping labels, landing bill, invoices, etc. These have to be suitably printed and attached for the secure passage of the product. If you ignore them, it can lead to serious consequences affecting your business.